This notice applies when you visit our website, submit an enquiry, communicate with us, or engage BimShri Technologies for software, web, API, ERP, CRM, or related technology services.
Introduction
BimShri Technologies is a technology services brand operating in India. We respect your privacy and are committed to handling digital personal data responsibly. This Privacy Policy explains how we collect, use, store, share, protect, retain, and erase personal data when you visit our website, contact us, or engage us for services. This policy is prepared with reference to the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, subject to their phased commencement and other applicable laws in India.
Data Fiduciary
For personal data collected through this website and our direct business interactions, BimShri Technologies determines the purpose and means of processing and may act as the Data Fiduciary where applicable. Questions, requests, consent withdrawal, correction, erasure, or grievances may be submitted through our Contact Us page or sent to hello@bimshritech.com.
Personal Data We Collect
Depending on how you interact with us, we may collect your name, email address, phone number, company or organisation name, project requirements, messages and communications, billing or transaction-related information where relevant to a service engagement, and technical information such as IP address, browser or device information, referral information, cookies, and analytics data. We aim to collect only personal data reasonably necessary for the specified purpose.
Purpose of Processing
We may process personal data to respond to enquiries, provide quotations, communicate about projects, deliver and support software or IT services, manage client relationships, maintain security, prevent misuse, improve website performance and user experience, maintain business and accounting records, comply with legal obligations, and carry out other purposes clearly communicated to you at or before collection.
Consent & Withdrawal
Where processing is based on consent, we seek consent for a specified purpose through clear information made available to you. You may withdraw consent by contacting us at hello@bimshritech.com. Withdrawal will not affect processing already carried out before withdrawal, and we may continue processing where retention or processing is required or authorised by applicable law. We will take reasonable steps to stop consent-based processing after a valid withdrawal request where required.
Cross-Border Processing
Some technology or cloud service providers used by us may process or store data outside India. Any such transfer or processing will be handled subject to restrictions or requirements notified by the Government of India and any other applicable Indian law that provides a higher level of protection or additional transfer restrictions.
Reasonable Security Safeguards
We use reasonable technical and organisational safeguards appropriate to the nature of the data and processing. These may include access controls, authentication, encryption or secure transmission where appropriate, restricted privileges, logging and monitoring, backups, secure configuration, vulnerability management, and contractual safeguards with service providers. No online or electronic system can guarantee absolute security.
Personal Data Breach
If we become aware of a personal data breach, we will assess and contain the incident, take reasonable remedial measures, and provide notifications to affected individuals, the Data Protection Board of India, or other authorities where and when required by applicable law and the effective provisions of the DPDP framework. We may also provide practical steps that affected individuals can take to reduce risk.
Data Retention & Erasure
We retain personal data only for as long as reasonably necessary for the specified purpose, business or contractual needs, dispute resolution, security, accounting, or compliance with law. Where the purpose is complete, consent is validly withdrawn, or erasure is otherwise required, we will take reasonable steps to erase or anonymise the relevant personal data unless retention is necessary for an applicable legal requirement or another permitted purpose.
Your Rights as a Data Principal
Subject to the applicable and effective provisions of Indian law, you may request access to information about your personal data and processing, correction of inaccurate or misleading data, completion of incomplete data, updating of data, erasure where permitted, grievance redressal, and nomination of another individual to exercise applicable rights in the event of death or incapacity. Where processing is based on consent, you may also withdraw consent. Requests can be sent to hello@bimshritech.com.
Children's Personal Data
Our website and business services are primarily intended for adults and organisations and are not directed at children. Under the DPDP framework, a child generally means an individual under eighteen years of age. Where we knowingly process a child's personal data and the relevant legal requirements apply, we will obtain verifiable consent from a parent or lawful guardian and avoid processing that is prohibited by applicable law.
Your Duties
When exercising privacy rights, please provide accurate and authentic information, do not impersonate another person, do not suppress material information where identity verification is required, and do not submit false or frivolous grievances. We may request reasonable information to verify identity before acting on a privacy request.
Grievance Redressal
If you have a privacy concern or believe your personal data has not been handled appropriately, please contact us first at hello@bimshritech.com with the subject 'DPDP Privacy Request'. Please include enough information for us to identify the request and respond appropriately. Where applicable, you may exercise further remedies available under Indian law after using the grievance redressal mechanism provided by us.
Policy Changes
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law, including the phased commencement of provisions under the DPDP Act and Rules. Material changes will be published on this page with an updated effective date.
Exercise your privacy rights.
For privacy questions, consent withdrawal, access, correction, updating, erasure, or grievance requests, use our Contact Us page or email BimShri Technologies with the subject "DPDP Privacy Request".
